Wed. Feb 8th, 2023

HONOLULU (KITV) — For Joe Agor and his loved ones, it was a fun weekend for 4th of July. He wished to take his mother from Oahu to Maui to see the lavender fields in bloom.

They understood rental automobiles would be dear, but they bought the bullet and paid $1,100 for 2 times from Ace Hire A Motor vehicle.

They failed to mind the cost, because the vacation was well worth it to them, but it is really what happened immediately after they got the car that now has them fed up.

Agor says sometime right away at the spot they had been keeping, anyone dinged the auto in the parking large amount, producing a dent.

Agor termed the non-emergency number to file a law enforcement report, in scenario he needed for insurance coverage purposes with the rental vehicle firm. But as a substitute, that’s when factors flipped on him.

In its place, Agor acquired a ticket soon after he was advised the auto he rented experienced both equally expired registration and insurance plan.

Agor claims he was furious mainly because he would think rental auto organizations retain registrations up to date.

Ace Rent A Car or truck admits to KITV4 the motor vehicle wasn’t registered. Even though they initially instructed us there was a backlog at the DMV, Maui County advised us that’s not the scenario any longer. They claimed their office environment is fully reopened, and rental automobile providers are permitted to register automobiles in bulk, so it can be rare for rentals to have registration lapse, and there just isn’t an excuse for firms not to remain up to date.

On Oahu, the Metropolis and County of Honolulu’s Shopper Provider Director tells KITV4 extra rental vehicle firms are incorporating to their inventories again, and the department to operating by means of registrations as speedily as possible.

Meanwhile Agor states Ace has promised to court docket on his behalf to handle the ticket, and has dropped any insurance coverage declare in opposition to him, but he is warning other people to steer clear of the inconvenience. “Check the back of the automobile when you lease it,” he states. “Or the same issue could materialize to you.”